Following an NSX upgrade to 9.1.0/9.1.1, objects silently disappear from NSX LIST API response.

Products

• VMware NSX
• VMware Cloud Foundation

Issue/Introduction

Objects of the following types created prior to NSX 3.2.0 no longer appear in the NSX list API

• ProviderInterface
• PolicyEdgeCluster
• PolicyNatRules
• PolicyTransportZone
• LocaleService
• StaticRoutes
• PolicyDnsForwarder
• Nat
• Group

Environment

VMware NSX 9.1,9.1.1

VMware Cloud Foundation 9.1,9.1.1

 

Cause

The root cause of this issue is a missing 'parent_path' field for entries in the following tables. Since the introduction of a secondary index on the 'parent_path' field in version 9.1.0, child lookups now rely on this field; consequently, any objects missing 'parent_path' are excluded from the list API response:

• ProviderInterface
• PolicyEdgeCluster
• PolicyNatRules
• PolicyTransportZone
• LocaleService
• StaticRoutes
• PolicyDnsForwarder
• Nat
• Group

Resolution

To resolve this issue, please open a ticket with Broadcom support.

Handling Log Bundles for offline review with Broadcom support.

• Collect Support Bundles for Troubleshooting VMware NSX
• Uploading files to cases on the Broadcom Support Portal
• Creating and managing Broadcom support cases