Storage Replication Adapter (SRA) fails to load - VMware Live Recovery

Products

• VMware Live Recovery

Issue/Introduction

Symptoms:

• Storage Replication Adapter (SRA) fails to load or appears inaccessible.
• When accessing the DR UI and selecting the Storage Replications tab, the message "No storage replication adapters installed" is displayed.
• Attempting to reload adapters via the VAMI results in "Permission denied" errors in /var/log/vmware/srm/vmware-dr.log:

[Attempt 1/5] Temp File creation failure : Permission denied and Failed to execute queryInfo command: Unable to create temp output file under '/tmp/vmware-srm'.

Environment

• VMware Live Recovery
• Array Based Replication

Cause

Incorrect owner, group, or permissions on the /tmp/vmware-srm directory prevent the SRM service from creating necessary temporary files during the SRA load operation.

Resolution

1. Verify the current permissions of the /tmp/vmware-srm directory.
2. Update the ownership and permissions to allow the SRM service to write to this directory:

chown srm /tmp/vmware-srm
chgrp srm /tmp/vmware-srm
chmod 700 /tmp/vmware-srm

Additional Information

NetApp SRA missing in SRM: vpserver failure after ONTAP password change