Trial license request shows pending status in Broadcom Support Portal

Products

• Product Entitlements/Contracts Related
• Support Portal

Issue/Introduction

Customers requesting a trial license via the Broadcom Support Portal may observe a "Pending" status within the My Trials section. This status reflects the automated provisioning phase of the request.

Environment

Broadcom Support Portal

Cause

The "Pending" status is standard behavior for the automated provisioning process when requesting trial licenses.

Resolution

No action is required while the system processes the request. The license will automatically appear under the My Entitlements section of the Broadcom Support Portal within 24 hours.

If the license is not visible after 24 hours, contact Broadcom Customer Care for assistance via Contact Support.