Endpoint connection failures after 15.0.1 upgrade due to endpoint administrator password update issue

Products

• CA Identity Suite
• CA Identity Manager

Issue/Introduction

After upgrade to version 15.0.1, connectivity to endpoints fails. Attempts to update or gather information from directory endpoints return errors.

Endpoint password can't be updated from IM or IMPM.

Error visible in IMPM:

"Cannot invoke "javax.naming.Name.size0" because "this.connectorBaseDn "is null"

:ETA_E_0020, User Account '<endpoint administrator login>' on '<endpoint name>'
read failed: Connector Server Read failed: code 80
(OTHER-NullPointerException): failed on search operation:
eTDYNAccountName=,eTDYNContainerName=<user directory name>,
eTDYNContainerName=<container name>, eTDYNContainerName=Internal, eT
DYNDirectoryName=<endpoint name>,eTNamespaceName=<endpoint type>,dc=im,dc=etasa: Cannot invoke
"javax.naming.Name.size0" because "this.connectorBaseDn"is
null (Idaps://<CS IP>:<connector server port>)

Environment

• Version: 15.0.1
• Component: Connector Server (CS)

Resolution

1. Obtain the patch imcs_patch.tar.gz.
2. Apply the patch by following the steps outlined in the Patching Documentation.
3. Update the endpoint administrator password.
4. Verify endpoint connectivity after applying the patch.

This issue is targeted to be fixed in the release after 15.0.1 Fixpack 1.

Subscribe to this article (reference: Article 275360) to receive updates on fix status.