Error U00004506 Access Denied on Event with Time and Date Conditions
Article ID: 453637
Updated On:
Products
Issue/Introduction
When attempting to execute or trigger a timed event that has a Time and Date Condition specified, the event stays in sleeping, but shows in Details:
Last message
U00000009 'CALE.NAME': Access denied
and shows in the messages window:
Following the instructions for Security Audit Failure in Troubleshooting actions by Users not Authorized | "Error: U00000009 '&01': Access denied" shows the following in the messages window:
Environment
Version: 24.x, 26.x, SaaS
Cause
The user does not have the "X - Execute" privilege for the specific calendar or for CALE objects in general
Resolution
To resolve this issue, add the "X" (Execute) right to the CALE * entry within the user object or relevant usergroup. Alternatively, the "X" right can be given on the specific object itself.
- Log in to the Automic Web Interface with administrative privileges.
- Navigate to Administration > Users & Groups.
- Select the user or usergroup associated with the affected user
- Locate the
CALE *entry under the Authorizations tab (or add one if there isn't one) - Grant "X" (Execute) permissions.
- Save the changes.
- Attempt to trigger the Calendar event again.
For more information, refer to the product documentation on Granting Automation Engine Authorizations -> Rights Applicable to Object Types
Additional Information: If the issue persists, contact Broadcom support for further investigation. See .
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