Job failure due to enabled Verify hostname in TLS certificate in Integration FTP Agent V 24.2
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Job failure due to enabled Verify hostname in TLS certificate in Integration FTP Agent V 24.2

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Article ID: 452141

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Updated On:

Products

Automic Automation

Issue/Introduction

 After upgrading the Integration FTP Agent to version 24.2, previously working FTPS jobs fail with certificate chain validation errors. This occurs because the new "Verify hostname in TLS certificate" option is enabled by default in the Connection Object, despite documentation stating it is disabled by default.

Steps to reproduce the issue:

  1. Upgrade the Integration FTP Agent from version 24.1.x to 24.2.0.
  2. Open any existing FTP Connection object.
  3. Observe that the "Verify hostname in TLS certificate" checkbox is checked by default.
  4. Run an existing FTPS job that previously worked. 

    Result: The job fails with FTPS certificate chain/hostname validation failures.

 Expected Behavior: As per documentation, the feature should be optional and disabled (unchecked) by default. 
 Actual Behavior: The feature is enabled by default post-upgrade, breaking existing connections without user intervention.

Environment

  • Component: Integration FTP Agent
  • Version: 24.2
  • Affected Feature: "Verify hostname in TLS certificate" (DE209914)

Cause

Product Bug

Resolution

Workaround:   Manually open each FTP Connection object and uncheck the "Verify hostname in TLS certificate" option.

Resolution: This issue is identified as Defect DE209914 is targeted to be fixed in a future release of Integration.FTP Agent V 24.2.1  -  TBD

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