Impact of deleting a user account in LUA

Products

• Endpoint Protection

Issue/Introduction

When managing LiveUpdate Administrator (LUA) accounts, questions often arise regarding the impact of deleting a user who previously created download or distribution tasks. This article clarifies that removing a user account does not impact existing tasks or jobs.

Environment

LiveUpdate Administrator (LUA)

Resolution

Deleting a user account in LUA does not affect any download or distribution tasks that the user previously created. These tasks remain in the system and continue to function as scheduled.

To manage your user accounts in LUA:

1. Log in to the LUA console with an Administrator account.
2. Navigate to the user management section.
3. Identify the user account that is no longer required.
4. Delete the user account as needed.
5. Verify in the "Tasks" or "Downloads" dashboard that the previously created jobs are still present and operational.

Additional Information

For further details on managing your LUA environment and performing administrative tasks, refer to the LiveUpdate Administrator Documentation.

If you encounter issues where tasks are not running as expected after a user is removed, please Contact Support.