Error: java.lang.NoClassDefFoundError: org/apache/commons/httpclient/HttpMethodBase during CA RCM Configuration

Products

• CA Identity Suite

Issue/Introduction

Accessing the CA RCM Configuration task within Identity Manager results in a servlet exception. This occurs when attempting to define the configuration for Identity Governance integration.

Symptoms

• Navigating to System > CA RCM Configuration > Define Configuration triggers a jakarta.servlet.ServletException.
• The application server logs show: java.lang.NoClassDefFoundError: org/apache/commons/httpclient/HttpMethodBase or org/apache/commons/httpclient/NTCredentials.
• The issue prevents the completion of the Smart Provisioning setup.

Environment

• Identity Manager 15 (Fix Pack 6 and below)
• Identity Governance 15 (Fix Pack 6 and below)

Cause

A regression in the iam_im.ear deployment module results in a missing dependency for the legacy commons-httpclient-3.x libraries.

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Resolution

This issue is tracked via  internal Ticket. 
If nothing is published yet related to this please, open a Support Ticket

For a temporary fix after you receive the hot-fix from Support:

1. Download the hotfix idm_patch.tar.gz provided by support.
2. Deploy the patch to /opt/brcm/iga/patches/idm.
3. Restart the Identity Manager service from the IGX dashboard.
4. Verify the connection in the User Console.

For a permanent fix: Targeted to be fixed in a future release of Identity Manager 15. Subscribe to this article to receive updates on the final fix status (Reference: How to subscribe to a KB).

Additional Information

• For assistance in retrieving logs to confirm this error, see Download diagnostic logs.
• To create a support case if the patch does not resolve the issue, see Creating a Broadcom Support Case.