VARA.FILELIST timeout or slowdown when scanning large directories on Windows Agent
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VARA.FILELIST timeout or slowdown when scanning large directories on Windows Agent

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Article ID: 448447

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Updated On:

Products

CA Automic Workload Automation - Automation Engine Automic Automation

Issue/Introduction

When using a File List Variable (VARA.FILELIST) targeting a directory on a Windows agent (typically a network share/DFS) containing a large number of files (e.g., >10,000):

  • The "Preview" function fails to return data or results in an empty set.
  • The Automic Web Interface (AWI) may throw a timeout error.
  • The job remains in "Generating" status for an abnormally long period.
  • Log messages U02000446 and U02000447 show a significant time gap (e.g., 6x slower than previous versions).

Environment

Environment:

  • Automic Automation 24.4.x
  • Windows Agent 24.4.2, 24.4.3, 24.4.4hf2

Cause

Product Defect- DE208157.

Resolution

This issue is a confirmed defect and is planned to be fixed in a future release

Additional Information: If you require immediate assistance, please Contact Broadcom Support.