AWI: The column id [ns3:identifier: null] taken from user settings does not exist.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

A defect in the Automic Web Interface (AWI) causes specific user setting identifiers to be incorrectly processed, leading to session logouts or excessive log flooding in Tomcat.

Symptoms

• Tomcat logs are flooded with the following message: [ERROR] ... [com.uc4.ecc.components.v14.tables.impl.V14TableColumnModel] - The column id [ns3:identifier: null] taken from user settings does not exist.
• Users (specifically System Administrators in Client 0) experience a spinning wheel when accessing Message History.
• The AWI session terminates automatically after several seconds of loading.

Environment

• Automic Web Interface 24.x
• Tomcat 10.x

Cause

This is a product defect (DE182587) related to the migration to the Vaadin 14 framework, where certain UI components incorrectly validate user-specific identifiers.

Resolution

This issue is targeted to be fixed in AWI release 24.4.5.

In version 24.4.5 and higher, the log message The column id [ns3:identifier: null] taken from user settings does not exist is downgraded to DEBUG level to prevent log flooding, and the underlying session timeout during Message History access is resolved.

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Additional Information

If you encounter this log error in version 24.4.4 or lower, it is cosmetic and does not impact system processing. It can be safely ignored until an upgrade to 24.4.5 is possible.