Client Automation Upgrade and Hot Site Questionnaire

Products

• CA Client Automation
• CA Client Automation - IT Client Manager

Issue/Introduction

If an upgrade of Client Automation is planned, Broadcom Support has created an online questionnaire/checklist

Environment

Client Automation

• Upgrade to a supported version
• Applying a Cumulative Patch

Resolution

1. The questionnaire is attached to this KB article. Download the document and complete the questionnaire.  
   
   
2. Once completed, reach out to the Account Director or Customer Success Manager, or open a Broadcom Support case and attach the completed questionnaire to the case.
   Contact Broadcom support