/opt/vmware/vcloud-director/logs/vcloud-container-debug.log the following is logged followed by a 'Message: null'.DEBUG | pool-jetty-##### | DefinedEntityServiceImpl | Failed to resolve entity with id urn:vcloud:entity:<entity-type>:vm:<vm-uuid>. Message: null | requestId=<requestid>,request=PUT https://<cloud.example.com>/cloudapi/1.0.0/entities/urn:vcloud:entity:<entity-type>:vm:<vm-uuid>
WARN | pool-jetty-##### | CJob | Tenant error message is not set for failed job <job-id> of object vm : <vm> - urn:vcloud:entity:<entity-type>:vm:<vm-uuid>(com.vmware.vcloud.entity.definedEntity:<vm-uuid>). | requestId=<requestid>,request=GET https://<cloud.example.com>/api/task/<job-id>WARN | pool-jetty-##### | CJob | System administrator error message is not set for failed job <job-id> of object vm : <vm> - urn:vcloud:entity:<entity-type>:vm:<vm-uuid>(com.vmware.vcloud.entity.definedEntity:<vm-uuid>). | requestId=<requestid>,request=GET https://<cloud.example.com>/api/task/<job-id>
VMware Cloud Director 10.6.1.2
This issue occurs as the error message which was generated is discarded rather than being associated correctly to the task after the RDE transitions to RESOLUTION_ERROR state. This causes the resulting task to display a generic HTTP 500 Internal Server Error.
This is a known issue affecting VMware Cloud Director 10.6.1.2.
Currently, there is no resolution.
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