Content Analysis 4.1 Does Not Send SNMP Traps to Multiple Comma-separated Server Addresses
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Content Analysis 4.1 Does Not Send SNMP Traps to Multiple Comma-separated Server Addresses

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Article ID: 444903

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Updated On:

Products

Content Analysis Software ISG Content Analysis

Issue/Introduction

Entering multiple comma-separated IP addresses into the SNMP Trap server configuration page fails to route traps to all intended hosts.

The system parses the string up to the first comma and discards subsequent entries. Secondary and tertiary monitoring servers receive no data.

Environment

  • Content Analysis 4.1.1
  • Content Analysis 4.1.2

Cause

A product defect in the SNMP parsing logic fails to process comma-separated arrays

Resolution

This defect is targeted to be fixed in Content Analysis 4.1.3.

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Workaround
Configure a single IP address in the SNMP server field to an intermediate SNMP server configured to duplicate and forward traps to the remaining monitoring systems.

Additional Information

Defect ID: NPPCAS-73165

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