Error: Invalid email address when using @ character in DCI alert email

Products

• Dynamic Capacity Intelligence

Issue/Introduction

Introduction The Dynamic Capacity Intelligence (DCI) ISPF panel does not accept the "@" character when creating or editing an alert email template. This typically occurs in environments using specific codepages, such as French codepage 0297.

Symptoms

• Receiving error: "Invalid email address, a valid email address contains A-Z, a-z, 0-9, -_."
• Unable to save the email template when using the "@" sign.
• The character "à" (X'7C') may be accepted by the panel but rejected by CSSMTP.

Environment

• Dynamic Capacity Intelligence 2.0
• Mainframe environments using Codepage 0297

Cause

A product defect prevents the DCI ISPF panel from validating the "@" character correctly in certain EBCDIC codepages.

Resolution

This issue is a known bug. Targeted to be fixed in a future release. Users should subscribe to this article for updates on the fix status.

Additional Information

Workaround:

1. In the DCI ISPF panel, use a placeholder character such as à (X'7C') to save the email template.
2. Navigate to the USS directories: /dci/config and /dci/xml.
3. Manually edit the Emails.xml file in both locations.
4. Replace the placeholder à with the @ character.
5. Recycle the DCI Controller to apply the changes.