Error:" Log Manager was not discovered with the provided import details" while Deploy Log manager cluster

Products

• VCF Operations

Issue/Introduction

When upgrading VCF Operations for Logs from version 9.0.2 to 9.1.0, the Fleet Manager task fails during the Deploy Log management Cluster subtask.

• The Fleet Manager UI displays the error: Log Manager was not discovered with the provided import details.
• The task fails at the step deploy_ops_logs_cluster with Reference Code: A731806A.
• In the VCF Operations Logs tab, the interface incorrectly displays an INSTALL LOG MANAGEMENT button, even if Log Management appears to be running.
• The option to delete or re-add components in Fleet Manager is disabled or unavailable.
• Fleet Manager logs (vcf-fleet-upgrade-service) contain the following error: level=ERROR, message={id=IMPORT_OPS_LOGS, defaultMessage=Log management was not discovered with the provided import details., args={referenceCode=18117543}}
• Reused FQDNs for the new Log Management cluster.

Environment

• VCF Operations 9.1
• VCF Fleet Manager 9.1
• VCF Log Management 9.0.2
• VCF Log Management 9.1

Resolution

Create a new case with Global Support (GS) and reference this KB 443527 number in the description of the new case. Contact Broadcom support