Error: No available capabilities found in Tanzu Hub Foundation > Manage tab for attached foundation

Products

• VMware Tanzu Platform Core
• VMware Tanzu Platform - Hub

Issue/Introduction

• In the Tanzu Hub Foundation view, under the Manage tab, the Capabilities section displays: No available capabilities found:
  
  
  
  
• The UI may display errors such as: Cannot read properties of null (reading 'opsManQuery'):
  
  
  
  
• When attempting to configure a capability (e.g., Metrics Store) via a profile, the action returns: Failed to Load Capability Schema:
  
  

Environment

• VMware Tanzu Platform 10.4.x
• VMware Tanzu Platform Services Tile 10.4.x
• Foundations using local UAA users or an IDP (e.g., LDAP) that differs from the Tanzu Hub IDP.

Cause

Identity mismatch between Tanzu Hub and the foundation's Ops Manager UAA. Tanzu Hub management features use a proxy tunnel that requires the Hub user's identity to exist in the foundation's UAA. If the IDPs do not match (e.g., Hub uses SAML while Foundation uses LDAP), the local tanzu_platform_admin user cannot be created or authorized, failing the token exchange.

Resolution

Ensure IDP parity between Tanzu Hub and the Foundation Core Appliance/Ops Manager.

1. Verify IDP Consistency: Configure the same External Identity Provider (IDP) in both Tanzu Hub and the managed foundation.
2. Use Synchronized Accounts: Log in to Tanzu Hub using an account (such as an AD user) that exists in both Hub and the foundation UAA with the same email address.
3. Verify Admin Scopes: Ensure the tanzu_platform_admin user in the foundation UAA has the following scopes:
   • admin.opsman
   • scim.read
   • uaa.admin
   • cloud_controller.admin
4. Resolve Schema Errors: If "Failed to Load Capability Schema" persists after capabilities appear, create a new profile for the specific service to refresh the schema metadata.

If the issue persists, contact support for further investigation. See Contact Support. Scroll to the bottom of the page and click on your respective region.

Additional Information

• IDP users cannot see capabilities in Tanzu Hub v10.4 (439691)
• Subscribe to this article to be updated on fix status. See How to subscribe to Knowledge Management (KM) articles (275360).