Identity Broker (vIDB) log bundle generation failure - VCF Fleet Manager 9.x.

Products

• VCF Operations

Issue/Introduction

Due to SSO login failures where the redirectURI in vIDB reverts to IP addresses instead of the FQDN, automatic inventory sync is disabled for vIDB in the VCF Fleet Manager Database. As a result, Fleet Manager cannot generate the Identity Broker (vIDB) log bundle.

Environment

VCF Fleet Manager 9.x

VCF Identity Broker 9.x

Resolution

Open a case with Broadcom Support and provide the following:

• VCF Fleet Manager logs: Go to Build > Lifecycle > VCF Management > Components. Select Fleet Lifecycle, click Actions, select Generate Bundle, and then download it.
• VCF Identity Broker: Go to Build > Lifecycle > VCF Management > Components. Select Identity Broker, click Actions, select Generate Bundle, and then download it.