VCF Operations 9.1: Build > Lifecycle Page Loads Indefinitely or the VCF instance became blank After SDDC Manager/VCF Ops Upgrade.

Products

• VCF Operations
• VMware Cloud Foundation

Issue/Introduction

• SDDC Manager details are not showing up in VCF Operations Build > Lifecycle after completing the VCF Ops 9.1 Upgrade. 
  
  
• Found the page Build > Lifecycle loading in continuous loop when attempting to upgrade the remaining components after completing the upgrade of the SDDC manager to version 9.1.
• In the VCF Operations Manager UI, page fails to load for both VCF Management and VCF instances.

Environment

• VMware Cloud Foundation 9.1
• VCF Operations 9.1

Cause

• A browser cache conflict following the upgrade to 9.1 causes this issue.
• Stale cached data in web browser prevents the updated UI components from loading correctly.

Resolution

This issue is resolved in VCF 9.1 EP2 (VCF Operations 9.1.0.200 Release Notes).

Workaround:

To successfully load the page and continue the upgrades, use the following workaround:

1. Open a new Incognito or Private window in your web browser.
2. Log in to the VCF Operations UI.
3. Navigate to Build > Lifecycle.

Note: To permanently resolve the issue for standard browser sessions, clear your web browser's cache and cookies, then reload the page.

 

If issue persists, Contact Broadcom support