File transfer failures on Acer Veriton X6725G with Removable Media Encryption
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File transfer failures on Acer Veriton X6725G with Removable Media Encryption

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Article ID: 440939

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Updated On:

Products

Desktop Email Encryption Drive Encryption Encryption Management Server Endpoint Encryption File Share Encryption Gateway Email Encryption PGP Command Line PGP Key Management Server PGP Key Mgmt Client Access and CLI API PGP SDK

Issue/Introduction

Users are unable to transfer files from USB drives on Acer Veriton X6725G systems with Symantec Endpoint Encryption (SEE) Removable Media Encryption. 

Resolution

This is currently being reviewed with Symantec.  If you are running into this issue, reach out to Symantec Encryption Support.