Body From report for Antispam filter not visible in Email security cloud
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Body From report for Antispam filter not visible in Email security cloud

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Article ID: 440050

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Updated On:

Products

Email Security.cloud

Issue/Introduction

The request report in Anti-spam doesn't give an option to display RFC5322 Body Sender. It displays only RFC5321 Envelope Sender.

Environment

Email security cloud

Cause

The product offers by design only visibility of Envelope From

Resolution

The only workaround for this limitation is to change action of Anti-spam from "Blocked and deleted" to "Quarantine" and from Email security cloud quarantine portal there is possibility to display Body From.

The exact steps are described under 
Configuring Body Sender Column in the Email Security Cloud Quarantine Portal