VCF Business console shows Alert stating "Your subscription has expired, reducing the allocated capacity"

Products

• VCF Operations

Issue/Introduction

VCF Business console under License Management > License, alerts about an issue for one or more license, though the status being 'Active'. Under License Details (click on alerted license to navigate to License Details), in the License Issues section, the message reads as "Your subscription (ID) has expired, reducing the allocated capacity by #### cores. Purchase a new subscription or allocate more cores to restore the allocated capacity".

Environment

VCF 9.x

Cause

When the split license is expired, the parent license shows an alert about subscription being 'Inactive' or 'expired'.

Resolution

• If the split license is expired and cannot be removed from VCF Business console, please follow the steps mentioned in Broadcom article Remove license from VCF Business console fails with an error "Failed to dissociate license manager as consumed quantity is greater than 0"
• Once you perform the said action, the license details shall be auto corrected. If the issue persists, please open a Support Case with Broadcom for further assistance.