The NSX host upgrade from version 4.1.2.5 to 4.2.1.4 is failing with error "Unexpected error while upgrading upgrade unit: TX ABORT".
Article ID: 430848
Updated On:
Products
VMware NSX
Issue/Introduction
NSX host upgrade from version 4.1.2.5 to 4.2.1.4 fails as seen from NSX UI Upgrade page.
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Failed error as seen from NSX UI :
ESX host 1 :
Unexpected error while upgrading upgrade unit: TX ABORT | Snapshot Time = Token(epoch=232, sequence=6335283738) | Failed Transaction ID = 9754####-d7##-####-32##-78ed####d5d4 | Offending Address = -1 | Conflict Key = 00 | Conflict Stream = 9c5a####-94##-3f##-ad##-cfc2####4151 | Cause = TRIM | Time = 62 ms | Message = Trimmed address 6335283737 has been evicted from MVOCache. StreamAddressSpace: [6335049848, 6335283783]@6335049792 size 1286.
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ESX host 2 :
Unexpected error while upgrading upgrade unit: TX ABORT | Snapshot Time = Token(epoch=232, sequence=6335283738) | Failed Transaction ID = 82f6####-85##-31##-3a##-a200####efbc | Offending Address = -1 | Conflict Key = 00 | Conflict Stream = 9c5a####-94##-3f##-ad##-cfc2####4151 | Cause = TRIM | Time = 66 ms | Message = Trimmed address 6335283737 has been evicted from MVOCache. StreamAddressSpace: [6335049848, 6335283783]@6335049792 size 1286.
Environment
VMware NSX
Resolution
Log in to the NSX Manager appliance as root and execute the following command to restart the upgrade-coordinator service:
root@nsxmgr:~# /etc/init.d/upgrade-coordinator restart
Additional Information
If the above steps in this KB do not resolve the issue, raise a support ticket with Broadcom support selecting NSX as the product.
Handling Log Bundles for offline review with Broadcom support.
Feedback
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