vSAN Data Protection Plugin Not Visible in vCenter After Deploying Snapshot Service OVA 8.3.x

Products

• VMware vSAN

Issue/Introduction

• After deploying the vSAN Snapshot Service OVA (version 8.3.x), the vSAN ESA Data Protection plugin does not appear in the vSphere Client.

  • Deployment completes successfully.

  • The appliance is accessible via SSH and responds to ping.

  • Root certificates are updated correctly during deployment.

  • However, the plugin is not visible in vCenter.

  The deployment is performed as per the official documentation, but the plugin still does not register.
  Deploy vSAN Snapshot Service Appliance for vSAN Data Protection

Environment

vSAN Data Protect 8.3.x

Cause

The issue occurs when the vCenter FQDN configured during the Snapshot Service Appliance deployment does not resolve correctly from the appliance. In the Snapshot Service Appliance.

In /var/log/fistboot.log below error will be seen.

Resolution

 

1. Log in to the Snapshot Service Appliance via SSH.
   
   
2. Edit the firstboot configuration script:
   vi /etc/vmware/cap/cap-firstboot.sh
   
   
3. Locate the line containing VCHostname.
   
   
4. Remove any incorrect entries next to VCHostname.
   
   
5. Replace it with the correct vCenter FQDN in the following format

    6.  chmod +x /etc/vmware/cap/cap-firstboot.sh --> to make the script executable

    7. sudo /etc/vmware/cap/cap-firstboot.sh --> run the script

   

After running the above steps, The plugin will get deployed on the vcenter successfully.