How to Determine the Full Build and Version Information for Symantec Data Loss Prevention (DLP)

Products

• Data Loss Prevention
• Data Loss Prevention API Detection
• Data Loss Prevention API Detection for Developer Apps Virtual Appliance
• Data Loss Prevention Cloud Detection Service
• Data Loss Prevention Cloud Detection Service for API Detection
• Data Loss Prevention Cloud Detection Service for Endpoint
• Data Loss Prevention Cloud Detection Service for ICAP
• Data Loss Prevention Cloud Detection Service for REST
• Data Loss Prevention Cloud Package
• Data Loss Prevention Cloud Prevent for Microsoft Office 365
• Data Loss Prevention Cloud Service for Discovery/Connector
• Data Loss Prevention Cloud Service for Email
• Data Loss Prevention Cloud Storage
• Data Loss Prevention Core API Detection
• Data Loss Prevention Core Package
• Data Loss Prevention Data Access Governance
• Data Loss Prevention Discover Suite
• Data Loss Prevention Endpoint Discover
• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Enforce
• Data Loss Prevention Enterprise Suite
• Data Loss Prevention for Mobile
• Data Loss Prevention Form Recognition
• Data Loss Prevention Network Discover
• Data Loss Prevention Network Monitor
• Data Loss Prevention Network Monitor and Prevent for Email
• Data Loss Prevention Network Monitor and Prevent for Email and Web
• Data Loss Prevention Network Monitor and Prevent for Web
• Data Loss Prevention Network Prevent for Email
• Data Loss Prevention Network Prevent for Email Virtual Appliance
• Data Loss Prevention Network Prevent for Web Virtual Appliance
• Data Loss Prevention Network Protect
• Data Loss Prevention Oracle Standard Edition 2
• Data Loss Prevention Plus Suite
• Data Loss Prevention Sensitive Image Recognition
• Data Loss Protection Oracle Standard Edition

Issue/Introduction

You need the exact full build string (e.g., 25.1.00000.60234) for the Enforce Server, Detection Servers, and Endpoint Agents for troubleshooting, upgrade planning, hotfix verification, or opening a support case.

Environment

All supported versions (16.x, 25.1)

Resolution

Log in to the Enforce Console as an Administrator.

For Enforce Server and Detection Servers:
Go to System > Servers and Detectors > Overview.
The Version column shows the full build number for the Enforce Server and every registered Detection Server.

For Endpoint Agents:
Go to System > Agents > Overview.
The Version column shows the full build number for every deployed agent.

See this KB for details on how to get the agent build information from the local agent binaries.