Node stuck in updating process
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Node stuck in updating process

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Article ID: 427129

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • During upgrade, upon restarting, one of the nodes gets hung during the boot process.

  • The inaccessible node disappears from the node list in the Software Update page.

Environment

Aria Operations 8.18.x

Resolution

Option 1

  • Reboot the stuck node.

  • Inaccessible node should then become accessible, and the software update should continue. 

  • Nodes may reboot again afterwards.

 

Option 2

  • Revert all nodes to snapshots taken before beginning upgrade process.

  • Run through Pre-Upgrade Assessment Tool, if not done previously, and address results

  • Re-run through upgrade process

Additional Information

Create an offline Snapshot for VMware Aria Operations

Running the VMware Aria Operations 8.18 Pre-Upgrade Readiness Assessment Tool

Install a Software Update