PGP Client : System Reboots Instead of Hibernating When Hibernate Mode Is Selected

Products

• Endpoint Encryption
• Desktop Email Encryption
• Drive Encryption
• Encryption Management Server
• File Share Encryption
• Gateway Email Encryption

Issue/Introduction

On systems where PGP Client installed, the Hibernate power option may not function as expected. When Hibernate is selected, the system may reboot instead of entering hibernation.

Environment

PGP 11.0.1, 11.0.1 HF1, 11.5.0, 11.5.0 HF1

Resolution

This request is currently being considered for a future release of the Software. 

For further guidance, reach out to Symantec Encryption Support and reference this article. 

Additional Information

EPG-35031