NSX Transport Node Configuration Fails at 64% During Upgrade
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NSX Transport Node Configuration Fails at 64% During Upgrade

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Article ID: 420211

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Updated On:

Products

VMware NSX

Issue/Introduction

  • The issue occurs during an upgrade from VMware NSX version 3.2.0 to 4.x.

  • The Transport Node (TN) configuration status fails or hangs at 64% ("Applying NSX switch configuration"), with an error similar to the below:
    TransportNode HostSwitches Migration to VDS: Failed to handle reply for TransportNodeHostSwitches migration to VDS result message. 
  • The following error is observed in the nsxapi.log:
    host_config_status: CONFIG_STATUS_FAILEDfailure_code: 8804failure_message: "TransportNode HostSwitches Migration to VDS: Failed to handle reply for TransportNodeHostSwitches migration to VDS result message. [TN=TransportNode/UUID], Reason: MessagingException."
  • The solution outlined in KB# 371804 was attempted and did not resolve the issue.

Environment

VMware NSX

Cause

This is a condition that may occur in a VMware NSX environment. 

This issue occurs due to stale NVDS to VDS migration entries remaining in the management database (Corfu) from a previous migration attempt. After upgrading to NSX 4.x, these leftover parameters incorrectly trigger a host switch migration flag causing the realization process to fail as it attempts an unsupported migration step.

Resolution

If you believe you have encountered this issue, please open a support case with Broadcom Support and refer to this KB article.

For more information, see Creating and managing Broadcom support cases.

Additional Information

If you are contacting Broadcom support about this issue, please provide the following:

  • NSX Manager support bundles.
  • ESXi host support bundles for hosts that are failing to configure as transport nodes.
  • Text of any error messages seen in NSX GUI or command lines pertinent to the investigation.
  • The output of the command below, which will be found as a text file called "HostTransportNode.txt" under the /image directory:
    /opt/vmware/bin/corfu_tool_runner.py -n nsx -o showTable --tool corfu-browser -t HostTransportNode > /image/HostTransportNode.txt

Handling Log Bundles for offline review with Broadcom support:

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