Networks in Cloud Director are taking 5 Minutes to complete where normally they will take seconds

Products

• VMware Cloud Director

Issue/Introduction

Network creation task succeeds but takes 5 minutes.

Timeout seen in logs:

/opt/vmware/vcloud-director/logs/networking.log

2025-11-19 16:02:42,499 | DEBUG    | task-service-activity-pool-48 | OverlaySegment                 | Waited 300 seconds for segment [Network Name] (########-####-####-####-############) with logicalSwitchId (########-####-####-####-############ to show up in vCenter | requestId=(########-####-####-####-############,request=POST https://[Cloud Director]/cloudapi/1.0.0/orgVdcNetworks,requestTime=[Epoc Time],remoteAddress=###.###.###.###:50538,userAgent=Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:145.0) Gecko/201...,accept=application/json;version 40.0.0-alpha vcd=########-####-####-####-############,task=########-####-####-####-############ activity=(com.vmware.vcloud.backendbase.management.system.TaskActivity,urn:uuid:########-####-####-####-############)

Environment

Cloud Director 10.6.x

Cause

Connection issue between vCenter and NSX

Resolution

Navigate to vCenter and confirm that the NSX Manager information is displayed.

"Unable to connect NSX manager" please use the following - "Unable to connect NSX manager" in vCenter NSX plugin