VM > Monitor > Performance > Advanced > View > Memory and review the value for Ballooned memoryvSphere
This issue is triggered due to Incorrect settings such as Reservation, Limit, or Shares at the VM or Resource Pool level.
Step 1: Identify the settings at Resource Pool level
Navigate to the affected Resource Pool in the vSphere Client.
Go to Resource Pool -> Actions - > Edit Resource Settings and validate below highlighted settings.
Review the Limit field. If it is set to a specific value other than "Unlimited", this is the cause.
Review the Reservation field. Ensure the Reservation is not constraining the pool's resources.
Step 2: Identify the settings at Virtual Machine level
After correcting the Resource Pool settings, check the individual VMs that are show casing Ballooned Memory value
Right-click the affected VM > Edit Settings.
Navigate to VM Options > Resources > Memory.
Ensure the Limit, Reservation and Shares values on the individual VM is set to Unlimited.