Error: "Unable to connect to vCenter" when carrying out reverse failover.
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Article ID: 417881
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Updated On:
Products
VMware Cloud Director
Issue/Introduction
Reverse failover tasks are failing for all replications.
The following error is seen from the provider portal: Unable to connect to vCenter ########-####-####-####-############
This is an on-prem to cloud setup. Reverse is being carried out from cloud site to On-prem site.
System health on source and destination sites are healthy.
Connecting to each endpoints(manager,replicator,tunnel) for the cloud site showed the following error at the top of the Settings page: Certificate differs from the expected one.
There is also a warning next to the Lookupservice in the same Settings page for each component: Unable to create Lookup Service gateway
Environment
VMware Cloud Director Availability 4.7.3
Resolution
To resolve, apply the resolution from the following: