HCX Mobility Host: "The host license edition is not compatible with the vCenter Server license edition"
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HCX Mobility Host: "The host license edition is not compatible with the vCenter Server license edition"

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Article ID: 417748

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Updated On:

Products

VMware HCX

Issue/Introduction

  • You are trying to perform a HCX Cold Migration, RAV (Replication Assisted vMotion), or vMotion, and the following error is displayed during the validation:
    MA Host at <source/target> side is not in powered-On State
    MA Host at <source/target> side is not in connected State

  • The Mobility Agent host is showing Disconnected with the below error message:

Environment

VMware HCX

vCenter Server Essentials Plus

Cause

This is due to a limitation of the VMware vSphere Essentials Plus : this license only allows to manage up to three (3) Servers, with each Server having up to two (2) Processors,
each Processor with up to thirty-two (32) Cores.

 

Resolution

Use a vCenter Standard or Enterprise license for vSphere to be able to perform HCX vMotion/RAV/Cold.

Workaround:

Migrate the VM using HCX Bulk Migration, as HCX Bulk Migration does not require the Mobility Agent host.

Note: If the VM is powered off (Cold) to be migrated using HCX Bulk Migration, you can follow the steps:

  • Create an isolated network for the VM that needs to be migrated.
  • Change the network adapter of the VM to the newly created network
  • Power on the VM and perform a Bulk Migration.

Additional Information

Host license edition not compatible with the vCenter Server