Deploying a new VCF instance results in an error: “VcManager vc1.example.com: An error occurred when validating VMware Cloud Foundation compatibility: File with Compatibility Matrix Content for Compatibility controller VMWARE_COMPAT is not found.”
Article ID: 416853
Updated On:
Products
Issue/Introduction
/var/log/vmware/vcf/domainmanager/domainmanager.log,YYYY-MM-DD DEBUG [vcf_dm,68fa7c0ef9ae2a3e9bc3f7fe24cc7f5e,37af] [c.v.e.s.o.c.c.ContractParamBuilder,dm-exec-10] Contract task Assemble brownfield environment validations output input: {"category":"BROWNFIELD_VSPHERE_VALIDATION","responses":[{"errorCode":"BROWNFIELD_VSPHERE_VALIDATION_STATUS.error","arguments":[],"context":{"severity":"ERROR","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"########-####-####-###-#######059"},"message":"Existing vSphere is non-eligible for conversion to a VCF domain","nestedErrors":[{"errorCode":"BROWNFIELD_VSPHERE_CHECK.info","arguments":[null,"Vsphere vSphere: The number of resources matching definition 'vCenter' is correct. Count 1",null],"context":{"severity":"INFO","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"########-####-####-###-#######059"},"message":"Vsphere vSphere: The number of resources matching definition 'vCenter' is correct. Count 1","remediationMessage":"null"},{"errorCode":"BROWNFIELD_VSPHERE_CHECK.info","arguments":[null,"Vsphere vSphere: The number of resources matching definition 'VcenterPerspectiveTargetStatesMessages.BASE_VCENTER' is correct. Count 1",null],"context":{"severity":"INFO","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"0a0bc063-9a12-1f47-819a-127252950059"},"message":"Vsphere vSphere: The number of resources matching definition 'VcenterPerspectiveTargetStatesMessages.BASE_VCENTER' is correct. Count1","remediationMessage":"null"},{"errorCode":"BROWNFIELD_VSPHERE_CHECK.info","arguments":[null,"Vsphere vSphere: The number of resources matching definition 'Base Cluster' is correct.Count1",null],"context":{"severity":"INFO","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"########-####-####-###-#######059"},"message":"Vsphere vSphere: The number of resources matching definition 'Base Cluster' is correct. Count 1","remediationMessage":"null"},{"errorCode":"BROWNFIELD_VSPHERE_CHECK.info","arguments":[null,"Vsphere vSphere: The number of resources matching definition 'vCenter' is correct. Count 1",null],"context":{"severity":"INFO","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"########-####-####-###-#######059"},"message":"Vsphere vSphere: The number of resources matching definition 'vCenter' is correct. Count 1","remediationMessage":"null"},{"errorCode":"BROWNFIELD_VSPHERE_CHECK.info","arguments":[null,"Vsphere vSphere: The number of resources matching definition 'Cluster' is correct. Count 1",null],"context":{"severity":"INFO","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"########-####-####-###-#######059"},"message":"Vsphere vSphere: The number of resources matching definition 'Cluster' is correct. Count 1","remediationMessage":"null"},{"errorCode":"BROWNFIELD_VSPHERE_CHECK.info","arguments":["Scale limits validation","VcManager ca11vc00p.cameco.com: The number of hosts being imported is within the max limit of 1000.",null],"context":{"severity":"INFO","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"########-####-####-###-#######059"},"message":"VcManager vc1.example.com: The number of hosts being imported is within the max limit of1000.","remediationMessage":"null"},{"errorCode":"BROWNFIELD_VSPHERE_CHECK.error","arguments":["Compatibility validation","VcManager ca11vc00p.cameco.com: An error occurred when validating VMware Cloud Foundation compatibility: File with Compatibility Matrix Content for Compatibility controller VMWARE_COMPAT is not found.","Please refer to error message above and contact support for more details."],"context":{"severity":"ERROR","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"########-####-####-###-#######059"},"message":"VcManager vc1.example.com: An error occurred when validating VMware Cloud Foundation compatibility: File with Compatibility Matrix Content for Compatibility controller VMWARE_COMPAT is not found.","remediationMessage":"Please refer to error message above and contact support for more details."},{"errorCode":"BROWNFIELD_VSPHERE_CHECK.info","arguments":["SDDC Manager DNS server","VcManager ca11vc00p.cameco.com: SDDC Manager DNS serverConfigured",null],"context":{"severity":"INFO","bundleName":"com.vmware.evo.sddc.common.validation.errors.messages","validation.taskId":"########-####-####-###-#######059"},"message":"VcManager vc1.example.com: SDDC Manager DNS server Configured","remediationMessage":"null"},{"errorCode":"BROWNFIELD_VSPHERE_CHECK.info","arguments":["vCenter root password","
Environment
VCF 9.0
Cause
Compatibility directory being missing.
root@sddcvm [/var/log/vmware/vcf/domainmanager]# ls -althr /nfs/vmware/vcf/nfs-mount/compatibilityls: cannot access '/nfs/vmware/vcf/nfs-mount/compatibility': No such file or directory ======>>>>>root@ sddcvm[/var/log/vmware/vcf/domainmanager ]# cd /nfs/vmware/vcf/nfs-mount/root@ sddcvm[/nfs/vmware/vcf/nfs-mount]# ls -ltotal 40drwxrwxr-x 3 vcf_lcm backup 4096 MMM DD YYYY backupdrwxrwxr-x 17 vcf_lcm vcf 4096 MMM DD 20:28 bundledrwx------ 2 root root 16384 MMM DD YYYY lost+founddrwxrwxr-x 2 vcf vcf 4096 MMM DD 17:49 metadatadrwxrwxr-x 3 vcf_lcm vcf 4096 MMM DD YYYY umdsdrwxr-xr-x 3 root root 4096 MMM DD YYYY vradrwxr-xr-x 2 vcf_lcm vcf 4096 MMM DD 21:44 vsan-hclroot@sddcvm[/nfs/vmware/vcf/nfs-mount]#
Resolution
1) Create the compatibility directoryroot@sddcvm[/var/log/vmware/vcf/lcm]# mkdir /nfs/vmare/vcf/nfs-mount/compatibility
2) Download VmwareCompatibilityData.json file using curlroot@sddcvm[/var/log/vmware/vcf/lcm]#curl --request GET --url 'https://vvs.broadcom.com/v1/products/bundles/type/vcf-lcm-v2-bundle?format=json' --header 'x-vmw-esp-clientid: vcf-lcm' > /nfs/vmware/vcf/nfs-mount/compatibility/VmwareCompatibilityData.json % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed100 16.5M 100 16.5M 0 0 20.9M 0 --:--:-- --:--:-- --:--:-- 20.9M
3) Change the permission on the directoryroot@sddcvm[/var/log/vmware/vcf/lcm]#chown -R vcf_lcm:vcf /nfs/vmware/vcf/nfs-mount/compatibility
4) Re-run the validation from the installer.
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