NSX host transport node preparation fails with error "VI SDK invoke exception:java.rmi.RemoteException: VI SDK invoke exception:org.dom4j.DocumentException"

Products

• VMware NSX

Issue/Introduction

• You can see the following error on NSX UI for the install failed transport node.

Failed to install software on host. ####esx15.####.co.in : java.rmi.RemoteException: VI SDK invoke exception:java.rmi.RemoteException: VI SDK invoke exception:org.dom4j.DocumentException

• You may see the following error logs in Manager /var/log/proton/nsxapi.log

2025-10-08T06:35:36.260Z ERROR ActivityWorkerPool-1-4 DeploymentUnitActivityInstall 82495 FABRIC [nsx@6876 comp="nsx-manager" errorCode="MP26050" level="ERROR" subcomp="manager"] Host prep failed for ########-f7aa-####-9ce3-791d########.

com.vmware.nsx.management.service_fabric.sfdm.exception.HostInstallFailedException: java.rmi.RemoteException: VI SDK invoke exception:java.rmi.RemoteException: VI SDK invoke exception:org.dom4j.DocumentException

• esxi host var/run/log/esxupdate.log entries that indicates a delay in nsx vib install completion.

─$ cat esxupdate.* | grep -i "downloading|nsx-lcp|depot\|component.apply"

2025-10-08T06:25:36Z In(14) esxupdate[5644838]: Command = component.apply
2025-10-08T06:35:37Z Db(15) esxupdate[5644838]: Finished execution of command = component.apply

Time stamp in above example shows 10 mins delay to complete vib installation.

Environment

VMware NSX-T Datacenter

VMware NSX

Cause

This is host specific environment issue where host is taking more time to carry out vib installation. NSX parses the response from ESX webservice. The webservice timeout on esx side so manager is marking it as failed.

Resolution

Work around

Select the error check box and use the RESOLVE option to re initiate the workflow which should fix the issue.

If you believe you have encountered this issue and are unable to resolve using the above work around, please open a support case with Broadcom Support NSX-T GSS and refer to this KB article. 
For more information, see Creating and managing Broadcom support cases.

Additional Information

NSX Host upgrade failed with a ‘VI SDK invoke exception:java.rmi.RemoteException: VI SDK invoke exception:org.dom4j.DocumentException’ error