The vIDM interface cannot display LDAP information, nor can it display users/groups information.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Clicking on the Identity & Access Management tab results in the error; '<vIDM_LB_FQDN> redirected you too many times'.

• On the health tab in the admin UI, in the 'Identity Manager FQDN field' we could see the error below;

  Error connecting to the identity manager FQDN

   

• When attempting to connect to Aria Automation using vIDM, it is not possible to select the Active Directory domain.

• In Aria Suite Lifecycle when attempting to carry out certain tasks fail to complete with the following error codes:

  • NSX LB certificate re-trust failed. [LCMVIDM71059]

  • The inventory sync failed [LCMVIDM71077]

 

 

 

 

Environment

VMware Identity Manager 3.3.7

Cause

The NSX load balancer certificates have not been updated correctly.

Resolution

1. Follow the steps outlined in the KB below to update the load balancer certificates:
   
   Update the vIDM load balancer for vIDM
   
   
2. Run the 'Inventory sync' and 'Re-trust load balancer' tasks in  Lifecycle manager to connect the load balancer to the cluster again.