VCF on VxRail: SDDC Manager plan patching fails with Interoperability Error (VX_MANAGER 8.0.311 -> VCENTER 8.0.3.00300-24305161)
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VCF on VxRail: SDDC Manager plan patching fails with Interoperability Error (VX_MANAGER 8.0.311 -> VCENTER 8.0.3.00300-24305161)

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Article ID: 415111

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • Attempting to plan patching upgrade for a VCF on VxRail VCF 5.2.1.0 to 5.2.1.1.

  • You need to select both the above BOM in Patch Planning UI, but will see an error like the one below.
    Cannot upgrade to VCF version 5.2.1.0 for domain <domain_id> in a compatible way: not upgradable: ; not interopable: VX_MANAGER 8.0.311-28839943 -> VCENTER 8.0.3.00300-24305161

Environment

VCF on VxRail 5.2.1.0
VxRail Manager 8.0.310 (build 28809519)
vCenter Server 8.0U3c (build 24305161)

Cause

The VxRail Manager version 8.0.311 requires vCenter Server 8.0U3d (build 24322831) or a later compatible version for successful interoperability. The current environment is running vCenter Server 8.0U3c (build 24305161), which does not meet the compatibility requirements for the VCF upgrade.

Resolution

Upgrade the vCenter Server to version 8.0U3d (build 24585383) or a later compatible build.

Additional Information

For more information on correlating VxRail releases with compatible VMware components, refer to Correlating VxRail Release with VMware Bill of Materials (BoM)