Help always opened with Internet Explorer browser

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

In DSM Explorer, help is always opened with Microsoft Internet Explorer browser.
Is it possible to open the help using the default internet browser set in Windows (example : Google Chrome) ?

Environment

Client Automation 14.5

Cause

When Internet Explorer (IE) is installed, DSM Explorer always open help IE for help page. It is by design.
DSM Explorer does not look for any default browser configuration when IE is installed.
When IE is not there, DSM Explorer looks for any other browser so HELP pages get opened with other browsers when IE is not installed.

Resolution

A possible solution is to uninstall Internet Explorer :
- In Windows Settings go in Apps & features

- Click on Optional features

- Then uninstall Internet Explorer.

Additional Information

Another possible workaround is to use help in a local help file. See : How to change online help to local help file ?