Timesheets not posting when settings are incorrect

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

One or more of the following occur:

• Timesheets that were submitted are not getting posted. They are still showing in the 'Approved' status.
• Reports actual hours/units show deficient/missing.

Cause

The Post Timesheets job checks the conditions of the below before it can set a timesheet status from 'Approved' to 'Posted'. 

• timesheet
• resource
• investment 

Resolution

Table of Contents

• Resource Settings
• Investment Settings
• Team Settings
• Administration Settings

Resource Settings

Check these settings in Home->Resources. 

• The resource is 'Open For Time Entry'
• The resource track mode is set to 'PPM'

For more details see Timesheets not posting when resource time settings are incorrect

Investment Settings

These settings can be validated from the project / investment side. 

• The investment is "Open For Time Entry"
• The investment track mode is set to PPM.

Team Settings

• The investment team entry is 'Open for Time Entry'

Administration Settings

• Is the setting in Administration, Project Settings: "Allow posting of future timesheets" check marked? If not, the current time period has not yet ended, therefore the timesheet will not post. More details at Approved timesheets are not posting if they are future timesheets.
• Make sure the time period is not closed

Additional Information

• Ensure the timesheet has been in the 'Approved' status for at least 5 minutes before running the Post Timesheets job
• Check to see if the timesheet is locked.  If so, clear the lock as described at: TMA-0111 error when saving timesheet
• If the above doesn't help, see also: Approved timesheets not posting - master KB of known issues

Starting in 16.0.0, there is a new job introduced in order to populate the cost plans actuals in the modern UX. The job (Update Financial Plan Actuals and Forecast Job) which calculates the actuals and forecast in cost and budget plans. Run the Post to WIP job before running this job.