Server Service cb-coreservices is Failing to Start

Products

• Carbon Black EDR

Issue/Introduction

• When restarting the services the cb-coreservices service isn't starting
• /var/log/cb//coreservices/startup.log contains the following

  /etc/cb/coreservices-logger.conf not found
  warning: configuration file should have a valid python extension.

Environment

• EDR Server: All Supported Versions

Cause

This can happen if the coreservices-logger.conf was removed or renamed

Resolution

1. Check /etc/cb/ to see if there is a coreservices-logger file with a different ending
2. Create a new copy of the .conf file via cp coreservices-logger.* coreservices-logger.conf
3. Restart services