Healthcheck shows an error; gateway status(fail): Get "https://<IP>:9443/status": remote error: tls: unknown certificate authority

Products

• VMware HCX

Issue/Introduction

• When completing a health check of HCX appliance using the cli such as  "hc -d"  command it report an failure 
   hc -d shows an error; gateway status(fail): Get "https://<IP>:9443/status": remote error: tls: unknown certificate authority
  

  +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
                Probe Health Checking              
  +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-
  (lookupservice) : ####.####.####(443)
    |-- icmp(success)
    |-- ssl connection(success)
    |-- ssl handshake(success)
  
  (vcenter) : ####.####.####(443)
    |-- icmp(success)
    |-- ssl connection(success)
    |-- ssl handshake(success)
  
  (ServiceMesh_Example_IX-I1#####-#####-#####-#####-e7f0bd39bc7f) : ##.###.###.###(9443)
    |-- icmp(success)
    |-- ssl connection(success)
    |-- ssl handshake(success)
    |-- gateway status(fail): Get "https://##.###.###.###:9443/status": remote error: tls: unknown certificate authority
   |-- Appliance System Status: unknown
   |-- Peer Site Connectivity: down
   |-- WANOPT Status: down
    |-- WANOPT admin status      : unknown
    |-- WANOPT to IX connectivity: down
    |-- WANOPT e2e tunnel status : down
    |-- WANOPT mac               : unknown
    |-- WANOPT arptables entry   : unknown
  

 

Cause

The Probe, does not take in the appliance information from the CCLI configuration data structure and assumes the  key file locations

Resolution

This issue is resolved in VMware HCX 4.11.3, available at Broadcom downloads.

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