No longer receiving SRM RPO violations e-mail notifications after 9.0.1 or 9.0.2 upgrade

Products

• VMware Live Recovery

Issue/Introduction

After a successful upgrade from 8.7.0 to 8.8 to 9.0.2 the SRM administrator is no longer receiving the RPO e-mails. through their vCenter SMTP .

Other notification from vCenter, including the daily Lifecycle (Update Manager) patch task send e-mails.

 

Environment

Alarm definition:

Name

SRM RPO Violation

Description

-

Targets

All virtual machines in vCenter server anyVCname.com

Alarm Rules

IF com.vmware.vcHms.rpoViolatedEvent
THEN trigger the alarm as warning and send emails 

OR IF com.vmware.vcHms.rpoRestoredEvent
THEN trigger the alarm as normal and send emails 

Cause

This is caused by a case change of the alarm events

com.vmware.vcHms.rpoViolatedEvent is now com.vmware.vcHms.RpoViolatedEvent

and com.vmware.vcHms.rpoRestoredEvent is now com.vmware.vcHms.RpoRestoredEvent

There may be other name changes for VLR events where the case of some of the letters has changed

Resolution

Rebuild the event and select the new names with the new case changes to replace the old alarm event definition

For reference see KB on How to add RPO alarm