The error message "Failed to process WebSSO metadata java.lang.IllegalArgumentException: An error occurred while processing metadata during the vCenter Single Sign-On setup. Service provider validation failed." appears in the vsphere_client_virgo.log file

Products

• VMware vCenter Server

Issue/Introduction

The following error message occurs in the vsphere_client_virgo.log of the vCenter Server, but login to the vSphere Client is successful.

[YYYY-MM-DDThh:mm:ss.xxx+09:00] [ERROR] -nio-127.0.0.1-5090-exec-280 70007633 100996 ###### com.vmware.vsphere.client.security.websso.MetadataGeneratorImpl   Failed to process WebSSO metadata java.lang.IllegalArgumentException: An error occurred while sending an authentication request to the vCenter Single Sign-On server- An error occurred when processing meta data during vCenter Single Sign-On setup: the service provider validation failed. Verify that the server URL is correct and is in FQDN format, or that the hostname is a trusted service provider alias.

Environment

vCenter Server

Cause

The error message itself is related to WebSSO processing.

Resolution

If the error message occurs and you are not experiencing any issues with being unable to log in to the vSphere Client, it is a temporary message and there is no problem with just watching it.

Additional Information

If you are experiencing the error message and are also unable to log in to the vSphere Client, the issue may be related to the following KB article:

"[400] An error occurred while sending an authentication request" while logging in to vSphere Client using the vCenter Server shortname

Error: [400] "Verify that the server URL is correct and is in FQDN format, or that the hostname is a trusted service provider alias."