[VMC] Unable to install certificates in vCenter

Products

• VMware Cloud on AWS

Issue/Introduction

Adding/Renewing/Replacing certificates from vCenter (Administration > Certificates > Certificate Management) would fail. One of the possible error is:-

• Error occurred while adding trusted root certificates: Trusted root already exists

Environment

VMware Cloud on AWS

Cause

In VMware Cloud on AWS, certificates related to management components like vCenter are renewed by Broadcom (Shared Responsibility Model Overview VMware Cloud on AWS)

Resolution

Customers need not renew certificates of management components like vCenter in VMC on AWS. It would be renewed by Broadcom before the certificates expire.

Additional Information

• Actions Taken by VMware to Ensure SDDC Health
• [VMC on AWS] Certificate Status alert/alarm on VMC on AWS vCenter server.
• Shared Responsibility Model Overview VMware Cloud on AWS