Root disk exhaustion alarm triggered due to stale support bundle file present under "/etc/vmware-vpx/bundle-stage/" directory

Products

• VMware vCenter Server

Issue/Introduction

• "Root Disk Exhaustion" alarm is triggered.
• vCenter services may not start after reboot due to no space left under root directory.

Environment

VMware vCenter Server 8.0 U3

Cause

Due to a change in permissions, the vpxd service might not be able to delete the vCenter support bundles it temporarily stores in the /storage/log partition.

As a result, the vCenter support bundles fill up root partition. Validate using the below command via ssh session to the vCenter Server :

ls /etc/vmware-vpx/bundle-stage/

Resolution

This issue is resolved in vCenter Server 8.0 Update 3 build 24022515. Refer to VMware vCenter Server 8.0 Update 3 Release Notes

As a workaround, manually remove the support bundle file under bundle-stage directory using below command : 

rm /etc/vmware-vpx/bundle-stage/*.tgz

Additional Information

Contact Support