Objects in NSX UI are stuck "In Progress"

Products

• VMware NSX

Issue/Introduction

• Objects in NSX UI are stuck "In Progress"
• An NSX Manager has no leadership in the cluster for the MANAGER role, even though it is not in Maintenance Mode.
  Inspect the output of the following command to see if one NSX Manager node UUID is not listed under the LEADER column of services under the Group Type MANAGER: get cluster status verbose
• Cluster status for MANAGER role is STABLE.
• Log lines similar to the below are encountered in /var/log/proton/nsxapi.log

  Category: SMALL :: Total weight: 0, Max capacity: 0, Current occupied weight: 0, holds leadership for services: {}
  Category: MEDIUM :: Total weight: 0, Max capacity: 0, Current occupied weight: 0, holds leadership for services: {}
  Category: LARGE :: Total weight: 0, Max capacity: 0, Current occupied weight: 0, holds leadership for services: {}

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Resolution

This issue is resolved in VMware NSX 4.2.3.2 and VCF NSX 9.0, available at Broadcom downloads.

If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.

Workaround:

• Access the admin CLI of the affected NSX Manager (the one without any leadership of service for group MANAGER).
• Stop the proton service: service proton stop
  Because the NSX Manager is not participating in the MANAGER cluster group, there's no impact to stop the proton service.
• Wait 1 minute.
• Start the proton service: service proton start