The view cannot be rendered for the specified object in vCenter Appliance Availability dashboard

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

The following must be true before following steps in resolution. In particular log entries in 3 and 4 below:

1. vCenter Availability dashboard displays the message 'The view cannot be rendered for the specified Object' in the 'Services in selected vCenter' widget when a vCenter is selected in the 'vCenter Appliance' widget.
2. Permissions on vCenter Adapter is correctly configured with administrator permissions as per Aria Operations vCenter Appliance Availability dashboard is not displaying services for integrated vCenters
3. VMware Infrastructure Health adapter is reporting the below messages in log file /storage/log/vcops/log/adapters/VMwareInfraHealthAdapter/VMwareInfraHealthAdapter_<InternalID>.log on the node where the affected vCenter is running
   

   YYYY-MM-DDTHH:MM:SS,MS+0000 ERROR [pool-151-thread-3] (52) com.vmware.adapter3.vmwareinfrahealth.helpers.vsan.collector.VSANHealthServiceCollector.collect - [vSAN - <vCenter FQDN>] Failed to get response for vSAN Health service.
   YYYY-MM-DDTHH:MM:SS,MS+0000 WARN  [pool-151-thread-1] (52) com.vmware.adapter3.vmwareinfrahealth.helpers.vcenter.collector.VCenterHealthServicesCollector.collect - [<vCenter FQDN>] Unable to get response from the vMON services. Please check if the vCenter MP is configured with admin level credentials.

4. VAPI Endpoint service in vCenter is reporting the following messages in /storage/log/vmware/vapi/endpoint/endpoint-access.log
   

   YYYY-MM-DDTHH:MM:SS.MSZ | vAPI-I/O dispatcher-1     | XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX | <OPS_Node_or_CP_IP> - - [12/Aug/2025:12:32:25 +0000] "GET /rest/appliance/vmon/service/vsan-health HTTP/1.1" 503 223 "-" "Java/11.0.27" 112
   YYYY-MM-DDTHH:MM:SS.MSZ | vAPI-I/O dispatcher-1     | XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX | <OPS_Node_or_CP_IP> - - [12/Aug/2025:12:32:26 +0000] "GET /rest/appliance/vmon/service HTTP/1.1" 503 223 "-" "Java/11.0.27" 96

5. Two services are reporting 503 Service Unavailable in VAPI Endpoint access log. 'OPS_Node_or_CP_IP' refers to the the Aria Operations node or Cloud Proxy node that makes the API call to VAPI service in vCenter.

Environment

Aria Operations 8.x

Resolution

Verify that permissions on vCenter Adapter is correctly configured with administrator permissions as per Aria Operations vCenter Appliance Availability dashboard is not displaying services for integrated vCenters before continuing. Incorrect permissions are the most common cause.

 

Restart the services that are reporting 503 (Service Unavailable) in endpoint-access.log on vCenter, as per Stopping, Starting or Restarting VMware vCenter Server Appliance services.

As per endpoint-access.log example in Introduction (4), the services that needs to be restarted are:

• VMware vCenter Server Lifecycle Manager (vmware-vmon)
• vSAN Health Service (vmware-vsan-health)