The SNMP agent on NSX Manager has crashed
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The SNMP agent on NSX Manager has crashed

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Article ID: 405534

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Updated On:

Products

VMware NSX

Issue/Introduction

  • In the NSX_UI  an generated alarm "Application on NSX node ##########  has crashed. The number of core files found is 1. Collect the Support Bundle including core dump files and contact VMware Support team."
  • Core dump for the agent is seen:
    /image/core/core.snmpd.*.gz - on NSX-T manager
  • In the kern logs (/var/log/kern.log)  following errors can be seen:
    2025-07-21T10:17:06.242Z kernel - - - [37295179.596173] grsec: Segmentation fault occurred at 0000000000000008 in /opt/vmware/bin/snmpd[snmpd:75513] uid/euid:0/0 gid/egid:0
    /0, parent /usr/lib/systemd/systemd[systemd:1] uid/euid:0/0 gid/egid:0/0

Environment

VMware NSX

Cause

SNMP agent crashed due to null pointer issue

Resolution

This issue is resolved in VMware NSX 4.2.2, available at Broadcom downloads.

If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.

Workaround:

The application crashed alarm can be resolved by removing the core dump files from the respective nodes. Please follow Application on NSX node has crashed alarm to remove the core dump files.