Carbon Black Host Module Disconnected

Products

• Carbon Black Cloud Workload

Issue/Introduction

Carbon Black Host Module shows as "Disconnected"

Environment

• Carbon Black Cloud
  • Workload

Resolution

1. Remove cbhost from the ESXI

   esxcli software vib remove -n cbhost

2. Confirm removal ESXI

   esxcli software vib list | grep cbhost

3. Re-Enable the host module from the UI
4. If the issue persists, collect appliance logs and open a support case.