Carbon Black Host Module Disconnected
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Carbon Black Host Module Disconnected

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Article ID: 403842

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Updated On:

Products

Carbon Black Cloud Workload

Issue/Introduction

Carbon Black Host Module shows as "Disconnected"

Environment

  • Carbon Black Cloud
    • Workload

Resolution

  1. Remove cbhost from the ESXI
    esxcli software vib remove -n cbhost
  2. Confirm removal ESXI
    esxcli software vib list | grep cbhost
  3. Re-Enable the host module from the UI
  4. If the issue persists, collect appliance logs and open a support case.