LCM is reporting VMware Identity Manager Postgres cluster Health is critical

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Reviewing the VIDM environment in LCM is reporting the warning 

  VMware Identity Manager Postgres Cluster Health
  A Remediation would cause a downtime.
  VMware Identity Manager Postgres Health is critical. pgpool status for nodes in the cluster are neither 'MASTER' nor
  'STANDBY'
  The cluster health will be remediated by powering on (if Powered off) all nodes to address this issue. For More
  information: View detailed steps in KB

• VIDM nodes in vCenter are not booted up correctly 

• You observe Error Code: LCMVIDM74066 Failed to create a pgpool back-end connection

Environment

VIDM 3.3.x 

Resolution

Take a snapshot of all VIDM nodes prior to applying below steps

1. Complete a graceful shutdown and power on of all VIDM nodes as per KB 322726, Graceful Shutdown and Power On of a VMware Identity Manager PostgreSQL cluster
2. If remediation fails with the error code LCMVIDM74066 the recommendation would be to apply kb VIDM fails remediation LCMVIDM74066

Additional Information

If you continue to have an issue recommend to review kb Troubleshooting VMware Identity Manager postgres cluster deployed through vRealize Suite Lifecycle Manager

As always take snapshots of all VIDM nodes before making changes