How to change Expired Password for "root" and "sshuser" in VMware Identity Manager

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

VIDM health shows unhealthy due to expired "root" and/or "sshuser" password. 

Environment

VMware Identity Manager 3.3.7

Cause

The "root" and/or "sshuser" passwords have expired, and need to be reset. 

Resolution

Follow the below steps to change the expired password for the corresponding local account (in the above example, the "sshuser" local account password has expired):

1. Logon to Each VIDM node as "root"

2. The login banner may inform you of an expired credential

3. Confirm when the password has expired with:

chage -l sshuser

4. Change the password with:

passwd sshuser

5. Repeat steps 3, 4 to change the password for "root" if that local account's password has also expired.

Additional Information

1. If you would like to re-use a password that is already present in the Aria Lifecycle Manager Locker (we recommend using new passwords), refer to this KB.

2. If while resetting the password you see an error such as:

This may be related to a disk space issue with the / partition (probably at 100% usage), confirm disk usage with the command:

df -B M | grep -iE "filesystem|sda4"

You will need to first resolve the disk space issue before resetting the password, for that please refer to this KB.