After a Java upgrade, Tomcat service does not start and the System event log shows service-specific error code 1.
NOTE: Tomcat is running as a service.
Java
Apache Tomcat
MS Windows Server
Output Management Web Viewer 12.1
After the Java upgrade, the catalina.bat file was not set to the correct Java version and the Tomcat service needed to be uninstalled and reinstalled to pick up the new Java environmental variables.
NOTE: The JDK is required for Tomcat 9 and can be used with earlier versions
C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-9.0.54\bin
(for example)JRE_HOME=C:\Program Files\Java\jre1.8.0_191
to
JRE_HOME=C:\Program Files\Java\jre1.8.0_281 (example for Oracle)
JRE_HOME=C:\Program Files\Eclipse Adoptium\jdk-11.0.14.101-hotspot (example for ADOPTIUM)
C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-9.0.54\bin
(for example)service.bat remove
service.bat install
Please see Error #2 trying to start Apache Tomcat as a service with CA Output Management Web Viewer for Windows for exact instructions on how to uninstall and reinstall Tomcat as a service.
*If running Tomcat 8, use